• Automation Solutions: Design and implementation of automation solutions for Service Desk and Internal Software.
• Chatbot Development: Developed conversational agents for internal integrations and workflows.
• R&D & Support: Research and Development related to L3 support, providing deep technical troubleshooting and investigation.
• L2 Collaboration: Provided critical support and escalation workflows to the L2 Operations team.

• Microservices & Event-Driven Systems: Designed and implemented applications with microservices and event-driven architectures (CQRS, Event Sourcing) for the FIFA+ OTT platform.
• Client Platform Maintenance: Maintained and optimized core client-facing platform features.
• Web APIs: Developed and designed high-throughput Web APIs.
• Internal Libraries: Authored and optimized internal libraries for search indexing, Object-Document Mapping (ODM), Change Data Capture (CDC), and distributed caching.
• GitOps & Deployments: Managed CI/CD pipelines, containerization, and GitOps deployments using Jenkins, ArgoCD, and Docker.
• Kafka Data Pipelines: Designed and implemented Kafka consumers, producers, data transformers, sinks, and custom CDC libraries.
• TDD & QA: Practiced Test-Driven Development (TDD), implementing unit tests, end-to-end (E2E) testing with Playwright, and load tests.
• R&D & FE Work: Conducted research and development on product evolution and assisted with frontend development tasks.

• Microservices Development: Designed and implemented backend microservices and event-driven architectures.
• Platform Maintenance: Maintained, bug-fixed, and expanded existing software components.
• Web APIs: Developed and designed clean, scalable RESTful Web APIs.
• GitOps: Configured deployments and GitOps pipelines using Argo and Jenkins.
• Testing & Quality Assurance: Practiced Test-Driven Development (TDD) and conducted performance and load testing using Molotov.
• Platform Evolution R&D: Conducted research and development tasks aimed at evolving the backend platform architecture.

Tech Leader of Systems and Architecture Area (IT) January 2022 - April 2023

• Team Leadership: Led and coordinated the IT systems and backend architecture division; managed sprint tasks and coordinated agile team workflows.
• Requirements & Design: Conducted functional requirements analysis and architectural feasibility studies.
• Software Development: Built backend and frontend systems; estimated timelines and vetted new area technologies.
• Performance Engineering: Performed Web Scraping and conducted load testing using K6 and Molotov.

Fullstack Developer October 2017 - December 2021

• Microservices: Designed and implemented applications with monolithic or microservices architectures.
• Integrations & APIs: Created integration systems, backend RESTful Web APIs, and frontend web applications.
• Database & Scraping: Managed relational, document-based, and key-value databases; built robust web scrapers.
• QA: Written technical documentation and performed functional testing.

DevOps Specialist October 2017 - December 2021

• Operations: Managed, monitored, and maintained production and development infrastructure.
• Cloud & Containers: Set up and managed containerized environments (Docker, Kubernetes, Rancher) and cloud resources (AWS).
• Monitoring & CI/CD: Established monitoring/alerting systems (Grafana, Prometheus, InfluxDB, Graylog) and CI/CD pipelines (Drone CI).
• Automation: Developed automation, deployment orchestration, and environment configuration scripts.

Development Team Leader at Customer Site October 2018 - March 2019

• On-Site Leadership: Coordinated on-site developer activities, managed product deliverables, and participated in on-site client interactions.
• Architecture & Reviews: Supervised software architecture design, conducted code reviews, and mentored junior team members.
• Quality Assurance: Led product testing cycles and authored system user guides.